Hyatt Group

Host - Birmingham

Hyatt Group
Birmingham, West Midlands
24 Apr 2019
22 May 2019
Job Type
Full Time
Host - Birmingham


One of the best situated hotels in Birmingham City Centre, Hyatt Regency Birmingham is a modern hotel that enjoys a prime central location.  Our luxury hotel is just opposite the Library of Birmingham (the largest regional library in Europe) and five minutes’ walk from the exclusive Mailbox Bull Ring shopping centre and Grand Central, as well as Broad Street and Brindley Place.  The hotel features 319 luxury rooms and suites, our Aria Restaurant, where guests can enjoy relaxed surroundings whilst enjoying cuisine with a selection of fine wines, or our Gentleman and Scholar Pub who specialises in gin cocktails and light bites with a stunning heated terrace which opens onto Broad Street.  We also have 10 meeting rooms and Amala Spa & Club for wellness/beauty treatments a pool and gym.

We have an exciting opportunity for a Switchboard Receptionist to join our Front Office team on a casual basis.  You will provide an excellent and consistent level of service to your guests and contribute to the smooth and efficient running of the Reception within the Rooms Division.  

Working within the Front Office team in Switchboard, you will ensure maximum guest satisfaction and adhere to the standards required by the hotel. Some of your responsibilities will include answering all incoming calls and emails, directing them to the relevant departments. You will ensure a quick and efficient response to guest’s requirements and will update guest information in the computerised system in a timely manner.

Working on a casual basis, shifts may include: 7am - 3pm, 11am - 7pm and 3pm - 11pm.

We offer you a competitive remuneration package and in return for your hard work and dedication your benefits include meals on duty, generous hotel discounts and complimentary hotel nights worldwide, to name but a few. You will have the opportunity for career development either in Birmingham, the UK or overseas, this is a great opportunity to join the Hyatt family.

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