Reception Manager - Dawlish

Reception Manager - Dawlish

Cofton Holidays has an exciting opportunity for a Reception Manager to join our accomplished team on our 5 Star Award Winning Holiday Park.

The role

Ensuring guests are received in an excellent and professional manner and that all Reception areas always operate a high-quality service .

Responsibilities include:-

• Supervise the professional greeting of guests and visitors
• Managing reservations and administration
• Operate the Reception Rota
• A good eye for detail and a desire to take responsibility, through to resolution, for issue and concerns generated by our customers
• Review of existing standards and procedures
• Track development of the Reception Team
• The ability to lead and develop a large team
• Communicate effectively at all levels

Skills & Aptitudes

• Problem solving skills and the ability to work under pressure

Qualifications & Experience

• 2 years experience of managing employees and their performance
• Knowledge and ability to manage, lead and support a team

Training & Development

• First Aid at Work
• Fire Warden
• Health & Safety
• Welcome Host Gold
• Lead, Motivate & Succeed Training

Hours of work are 40 hours over 5 days, includes weekend working with Mondays and Tuesdays off each week.

Due to location candidates will need access to own transport.