Host

We are looking for a Sales and Reservations Co-ordinator!

As a Sales and Reservations Coordinator, you are a crucial part of our guest's journey, from initial enquiry to guest departure. Every little detail counts and you will take pride in communicating important guest requirements over to relevant team members and ensure we are consistently creating memorable experiences.

As part of this role, you will be responsible for the maintenance of our reservation system along with ensuring our guest journey is exceptional. You'll be consistently identifying ways to further develop site and system knowledge. As well as new starters, you will also ensure that you continuously develop your own knowledge as well as your relationship with our guests. 

Our people are at our centre and we take pride in all we do, leading us to placing in the Sunday Times Top 100 Companies to work for, for the past 4 years. The value we hold in our employees is next to none and we are continually passionate in furthering their career development.

The Responsibilities of the Role;

• Ensure every guest interaction is ultra positive and with the intention of getting them to have a return visit
• Build relationships with new, existing and regular guests
• Effectively manage incoming enquiries, whether that’s through telephone, website, social media, third party and/or in person.
• Host and coordinate reservations and events alongside the operational team
• Ensure that deposits are collated for relevant bookings, key campaigns and/or events.

Benefits include;

• 50% discount on food adn drinks for you and all your guests at any of our restaurants.
• Bonus scheme.
• Company pension scheme.
• An employee assistance program providing support on financial, health and legal issues.
• Discretionary benefits.

At The New World Trading Company, we continue to break the mould of the modern pub. This means that not only do we encourage individuality, we value it! And believe our business thrives on it – from the spaces we create for guests, to the careers we build for our people – you are your only limit!

If our brand matches yours, apply below!