Conference and Events Senior Floor Manager
- Employer
- Hilton Hotels
- Location
- Birmingham, West Midlands
- Salary
- Competitive
- Closing date
- 22 Aug 2022
View more
- Sector
- Bar and Floor Staff, Bar Manager
- Job Type
- Full Time
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Conference and Events Senior Floor Manager
Get on the Floor!
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS
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Salary: £25,500 per annum
Travel and food discounts at Hilton hotels internationally (subject to individual outlets
Discounted membership to onsite LivingWell fitness centre and spa
New Starter Guest Experience – dinner and Bed and Breakfast for 2 people
Referral Select - £500 refer a friend scheme
Uniform Provided
Complimentary dry cleaning of uniform (suits only)
Staff meals provided while on duty
Pension Scheme
Car parking
Taxis subsidised between the hours of 00:00 – 07:00
Dental and Health cover
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Manage the floor operations for meetings and events for between 10 to 1500 guests.
Manage, train and develop the Floor Management team
Maintain exceptional levels of customer service
Evaluate guest satisfaction levels
Optimise sales and contain costs in line with sub department targets, identifying any areas for action
Work with the Bars Manager to ensure stock takes are carried out and to ensure food and beverage cost control targets are maintained
Ensure training is carried out on an ongoing basis
Carry out team member briefings
Plan logistics of equipment specifics for events
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